Privacy Policy
Last updated: March 14, 2026
InfluxLead ("we," "our," or "us") operates an automated lead response and qualification service for contractors and home service businesses. This Privacy Policy describes how we collect, use, and protect information from end users ("you") who interact with our service via SMS, email, phone, or web forms.
Information We Collect
When you submit a contact form, call a contractor's business number, or send an SMS to a contractor's phone number, we may collect:
- Name
- Phone number
- Email address
- Property address
- Project details (type of work, timeline, budget range, property type)
- SMS conversation content
How We Use Your Information
We use the information collected to:
- Respond to your inquiry via SMS on behalf of the contractor
- Qualify your project needs through conversational text messages
- Schedule estimates and appointments
- Provide the contractor with a summary of your project details
- Send appointment reminders and confirmations
SMS Messaging
By submitting a contact form, texting a contractor's business number, or calling and consenting to SMS follow-up, you agree to receive conversational SMS messages from InfluxLead on behalf of the participating contractor. These messages relate to your project inquiry, qualification, and estimate scheduling.
Message frequency varies based on your inquiry and conversation, typically 3–10 messages per interaction. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may text HELP for support information. Consent to receive SMS messages is not a condition of purchasing any service.
We do not sell, share, or use your phone number or SMS data for marketing, advertising, or any purpose unrelated to your specific project inquiry.
Data Sharing
We share your information only with the specific contractor whose service you inquired about. We do not sell, rent, or share your personal information with any third parties for marketing purposes. We may use third-party services (SMS delivery, AI processing) to operate our service, but these providers are contractually obligated to protect your data and use it only for service delivery.
Data Retention
We retain your information for as long as necessary to fulfill the purpose of your inquiry and to support the contractor's business records. You may request deletion of your data at any time by contacting us at support@influxlead.com.
Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or destruction. All data is stored on secured servers with encrypted connections.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy or our data practices, contact us at support@influxlead.com.